Melbet is an online bookmaker that was founded in 2012, but since then the team at Melbet has been providing its players with all the best betting services, making Melbet one of the leading online bookmakers. As soon as you join Melbet you will have access to the bookmaker’s entire online betting world, including all sports betting options, markets with extremely high odds, features, bonus offers, casino games, and live casino games, but before that, you need to go through the bookmaker’s verification process which cannot be skipped. During the verification process, you will be required to provide certain documents.
What is the Melbet Verification Process?
Verification is a type of confirmation where you need to prove your identity and address. Every user needs to undergo verification on the site, as this will allow them to fully utilise all the services of the platform and freely bet on sporting events. In addition, the company needs to make sure that you are the one who is going to use the account and that no one else has tried to register an account in your name. This way, Melbet will be able to prevent the threat of fraud and any other suspicious activity on the site. The Melbet account verification process is all about confirming your identity and address with the appropriate documents. Doing this is not as difficult as it may seem at first glance. Don’t neglect this step and help the company protect you from fraudsters.
How to pass KYC verification at Melbet?
Account verification, or KYC verification, consists of two parts: identity verification and address verification. Only after successfully passing KYC verification will you be able to take advantage of all of Melbet’s unique and exciting betting offers. In addition, KYC verification can be completed in minutes if you already have your documents ready. Knowing that Melbet requires you to undergo KYC verification, you can rest assured that the betting platform is safe and secure and will not be accessed by fraudsters. You can provide the following documents to verify your identity:
- Identity proof;
- Driver’s licence;
- Bank statement;
- Utility bill;
- Housing rental agreement;
- Marriage certificate;
- Labour contract and others.
Length of time for KYC verification at Melbet
Once you have successfully sent the required documents to the Melbet team, you need to wait for the Melbet team to review and confirm that you have passed the KYC check. Normally, your documents should be reviewed and confirmed within 24 hours of sending them to the bookmaker, but this time may vary if you send your documents at weekends or on non-business days, so if you haven’t received any response from the bookmaker’s team, you should just wait. In case you sent the documents on a working day, and if you haven’t received any response within 24 hours, don’t worry. The maximum waiting time it can take for the bookmaker’s team to review and confirm your documents is up to 5 working days. Therefore, only if nothing happens after these 5 days, you can contact the bookmaker’s support agents who will help you with your verification.
Support and customer service for verification issues at Melbet
The support service works around the clock, so you can contact the operators at any time if you have any questions. For the convenience of players, there are several ways to contact the support team:
|An email address is great for describing the problem in detail. You can write a letter and attach screenshots to it, if you have them. In this case, the operator will be able to quickly understand your issue and provide quality assistance.
|If you want to talk to a support employee in person, you can get advice over the phone. However, remember that operators answer phone calls on a first-come, first-served basis. Most likely, you will have to wait a few minutes until one of the specialists is available. However, do not doubt that you will get answers to all your questions.
|Live chat is available right on the official website. This button can be found in the bottom right corner of the screen. To open a live chat with an operator, just click on it. This is the fastest way to get counselling at Melbet, as the specialists answer players within 5 minutes. Describe your problem as precisely as possible, so that an employee can quickly understand it and find a solution.
Melbet is worth your joining, already because its main goal is to always provide you with the best betting services. You will have access to a wide range of sporting events to bet on using several bet types, a variety of features as well as casino and live casino games, generous bonus offers and last but not least, a variety of payment methods. However, before you start playing at Melbet, you need to register, pass KYC verification and provide only accurate information about yourself when creating your account, which will simplify your gaming process and bring you a lot of colourful gaming experiences.
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